Eldes ESIM264 Manual de instalación descargar pdf (Pagina 72)

6.2 Frequently Asked Questions

Question Answer

1. Can ESIM264 operate as standalone device without

SIM card inserted?

Yes, ESIM264 device can fully operate without any SIM card inserted. In this

case you will not be able to congure and control the device by SMS and

calls nor to receive any SMS reports and calls.

2. I am unable to arm the alarm system when one of

the zones (some zones) is violated, although I was

able to perform disarming. Is there a way to arm the

alarm system while the zone is violated?

Due to security reasons it is recommended to restore the violated zone

(-s) before arming the alarm system. However, you can set up the zone

(-s) to operate under Force mode or use the Bypass feature it in order

to arm the alarm system despite the violated zone (-s). Please, refer to

chapter 5.4.6 Zones for more details.

3. I have activated ATZ mode in ELDES Conguration Tool

software, but I am unable to set the connection Type 5.

Whenever I select Type 5 and press the “Write Settings”

button it switches back to Type 4. What’s wrong?

It appears that either ESIM264 rmware or the software is outdated.

Please, upgrade the device rmware and download the latest ELDES

Conguration Tool software version.

4. When ESIM264 fully powers down my congura-

tion becomes lost and I have to re-congure the

device again. What’s wrong?

This might have happened due to the jumper left on DEF pins or it is a

hardware failure. Please, remove the jumper if it is present on DEF pins

or contact your supplier for warranty service.

5. I have a smoke detector connected to ESIM264

system. How do I reset the smoke detector when

the “Fire” zone is violated?

If the smoke detector is connected to one of the ESIM264 PGM outputs

you can reset it by disabling and enabling back the PGM output. This

can be performed by SMS, EKB2 keyboard, EKB3 keyboard and ELDES

Conguration Tool (please, refer to chapter 5.4.7 PGM Outputs)

6. What happens if I switch backup battery pole termi-

nals places?

Switching backup battery pole terminals places is forbidden. Otherwise

this will lead to blown fuse and ESIM264 alarm system will have to be

repaired.

7. How do I disable SMS reports and calls in case of

tamper violation when alarm system is disarmed?

The SMS reports on tamper violation can be disabled by erasing the

tamper name of a particular tamper using ELDES Conguration Tool.

However, due to security reasons it is not recommended to disable this

feature.

8. Is any additional conguration necessary when

connecting EPGM1 module after wiring is done

accroding to EPGM1 user manual?

No additional conguration is required in order to make EPGM1 mod-

ule operational.

9. Does the quantity of EPGM1 zones duplicate when

ATZ mode is activated in the system?

No, the quantity of EPGM1 zones does not duplicate in ATZ mode as

EPGM1 module does not support ATZ mode. Only ESIM264 zones

duplicate in ATZ mode.

10. I have connected the EPGM1 module to ESIM264

system. The module LED indicators are on, but I am un-

able to receive any information on EPGM1 zone status

after XXXX_INFO request. Why?

1. ESIM264 system rmware is outdated and does not support the

EPGM1 module. Note that EPGM1 is supported in ESIM264 rmware

v7.09.03 and later. Please, contact ELDES technical support and request

for an updated rmware le.

2. Info SMS request does not indicate information on EPGM1 zones.

Please, use XXXX_STATUS SMS request instead.

11. I connect the wired siren to ESIM264 and I hear a

silent sound alarm even when the alarm system is

disarmed. In case of alarm system alarm the siren

provides a loud sound alarm as it should. Why?

Please, connect the resistor of 3,3 k nominal to the BELL- / BELL+

contacts This should solve the problem.

12. I am using Windows operating system. The windows

of ELDES Conguration Tool are not fully displayed

and some parts are like cut-o. What’s wrong?

a) For Windows 7 / Vista - Please, change the default window size view

for Windows 7 interface. This can be done by clicking the right mouse

button on the desktop and choosing the “Personalize” menu section,

then navigating to “Display” section and selecting “Smaller size” option.

b) For Windows XP - Please, change the default font size for Windows XP

interface. This can be done by clicking the right mouse button on the

desktop and choosing the “Properties” menu section, then navigating

to “Appearance” section and setting “Font size” to“Normal”.

If the problem persists, please, navigate to the following window

“Properties” → “Settings“→ “Advanced” → “General”→ set “DPI setting”

to “Normal Size (96 DPI)”.

1 2 ... 67 68 69 70 71 72 73 74 75 76 77 ... 139 140

Comentarios a estos manuales

Sin comentarios

Eldes ESIM264 Manual de instalación Pagina 72

Comentarios a estos manuales

Relacionado con productos y manuales para Los Sistemas De Control De Acceso De Seguridad Eldes ESIM264